Social Media TelephonicWeb
Our platform supports Twilio and Gupshup based integrations to different social media channels including WhatsApp, Facebook Messenger, Line, etc.
Powering Intelligent Customer Interactions
Hi Sofia
Hi, Welcome to Cognius.ai. How can I help you?
We provide seamless Conversational AI integrations across Telephony, Social Media and Web based communication channels.
Our platform supports Twilio and Gupshup based integrations to different social media channels including WhatsApp, Facebook Messenger, Line, etc.
With Sofia Intelligent Virtual Assistant technology, you can automate your contact center. Incoming calls or outgoing calls can be automated as an extension to your existing call center solution.
You can have Sofia integrated to your website with just a few lines of Javascript. Sofia can interact with visitors through voice and text.
Configure your own dashboard to see the insights derived from client interactions based statistics. Sofia Platform uses a convenient tagging mechanism to extract statistics from user journeys.
Simply pick the tags and select the graph type to visualize insights such as
Conversational AIs can work in any industry where close customer engagement and a rich customer experience are key to customer retention; they can also provide lead capture for potential new clients.
